Designing Systems That Work

“Design is not cleaning up the mess, or adding ornamentation at the end. It’s a process of thinking, organizing, trying, testing, reworking, creating anew, refining, honing, and more. Successful systems work because they are well conceived, and responsive to user needs, styles, wishes, and habits. They continue to work because they are well structured, and can be easily maintained and enhanced.” -Arthur Fink

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